Due to the nature of our services—including resume assistance, coaching, interview preparation, access to job boards, white papers, and downloadable content—all purchases are final and non-refundable.
Once services or digital materials have been delivered or made accessible, we do not offer refunds, exchanges, or credits.
Subscription payments (e.g., Basic, Pro, or Premier plans) are non-refundable once billed. You may cancel your subscription at any time, but cancellation will only prevent the next billing cycle.
Partial refunds for unused time will not be provided.
You are responsible for canceling before the renewal date to avoid further charges.
If you believe you were charged in error (e.g., duplicate payment), please contact us within 7 days of the charge date. We will investigate and issue a refund only in cases of billing errors.
If you experience technical issues or have concerns about the quality of our services:
Please reach out via the Contact form on our website.
We’ll do our best to resolve your concern or offer support.
However, resolution does not guarantee a refund.
If you initiate a chargeback or payment dispute without contacting us first:
We reserve the right to suspend or terminate your account.
We may pursue recovery of any amounts due, plus associated fees.
We may update this Refund Policy from time to time. The “Last Updated” date reflects the latest version. Continued use of our services implies acceptance of any revised policy.
If you have any questions about this Refund Policy or believe you were incorrectly charged, please contact us through the Contact page on our website.
